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FREQUENTLY ASKED QUESTIONS
FAQ FOR VENICE
a) Who can attend?
The activities of Pronto Professional Seminars are available to professionals in health-related fields including physicians, psychologists, social workers, psychotherapists, nurses who are qualified for membership in, or are members of, their respective professional organizations and to professionals with health-related graduate degrees from accredited institutions. Applications from graduate students in accredited programs leading to a degree in the above fields will be accepted if they supply a letter from their university/department on letterhead stationery certifying their full-time status.
b) How do I register?
Registration is online. Please follow the links on our Registration page at http://www.italyseminars.com/rates.html
If you prefer to register by fax, we will send you a form.
c) Are meals and/or hotel included in the seminar fee?
The seminar registration fee includes the seminar, the welcome reception and two traditional Venetian cocktail hours. Travel expense, accommodations and meals are not included in the seminar registration fee.
d) Do you offer Group Discounts?
Yes. All registrations must be sent in the same envelope or emailed together. No additions can be made once the original group registrations have been mailed. Please contact us to request a registration form.
Yes, they are as follows:
2 attendees --------15% discount on each registration fee
3 to 6 attendees----30% discount on each registration fee
10+ attendees ------40% discount on each registration fee
Please send an email to info@italyseminars.com with the names in your group. Then we will create individual invoices for all members of the group.
e) Who do I contact if I have questions with my registration?
Please contact:
Ron Pilato
Email: info@italyseminars.com
Telephone: ++415.839.7269 or toll free in the US: 1.877.236.9864
Mail: PO BOX 320714 San Francisco, CA 94132
f) Do you offer Scholarships? Unfortunately, we are not offering Scholarships at this time.
g) Do you send invitation letters for Visas? Not at this time.
h) What is the Program Schedule each day?
From 9 am to 1 pm the seminar meets; optional lunch, excursions and free time for the rest of the day.
i) When is the best time to make travel reservations?
The best time to book travel is after we have enough registrations to proceed with the seminar, which is now.
j) Is there any Internet point close to the conference venue?
Yes, there is one Internet point at five minutes walk from the Just!Venice head office, close to the Palanca landing stage.
GRACE ICT Opening times: 9.30am-1.00pm – 3.30pm-7.30pm
If you have your own laptop, inside the Conference room there is wi-fi.
k) Is there a Laundromat or dry cleaner’s close to the conference venue?
Yes, there is a Laundromat at five minutes walk from the conference venue, just close to the Zitelle landing stage.
l) It is a good idea to purchase travel insurance?
Yes. Most travel insurance will cover some of your costs in the event you could not travel for some reason or the event was cancelled.
m) Do you have any airline discounts?
No, because the market is always changing. If you would like help with your travel planning, including touring in Italy and Europe before and after our seminars, we recommend our travel consultant, Josh Friedman (http://www.joshfriedmantravel.com/).
Josh is an Italy expert and he should be able to save you time while providing high quality service. Service fees apply.
n) Is there any left luggage service at the railway station?
Yes, there is a left luggage office where you can leave your luggage for a maximum of 5 days.
Opening times From 6.00 am to 12 pm
Fee per luggage Euro 3,80 (for a 6-hour period)
Each luggage Maximum 20 kg
Surplus over 6 hrs + Euro 0,80 per piece
Additional surplus over 13 hrs + Euro 0,20 per piece
o) What if my luggage get mislaid?
There is a “Lost Baggage” office in the arrival area of the Venice airport. You will be asked by the staff to provide all the information regarding your flight, the luggage code that you received at the check-in before leaving and a number where you can be contacted in Venice in order to inform you when your luggage arrives as there is no delivery service from the airport to Venice. When your luggage arrives you will have to pick it up at the “Lost Baggage” office.
Opening hours 8.00am – 0.30am for passenger claims
9.00am – 8.00pm for picking up your luggage
Telephone +39 041 2609222
From 9.00am – 7.00pm
7.00pm – 9.00am with automatic answering service
p) Are the rooms at the hotel singles or doubles? Do the rooms have private bathrooms?
In Venice, Hotel Domina has 6 single rooms. Any room can be used for single use with a single supplement fee. Some of the rooms are bigger and thus can accommodate more than 2 people. Each room has a private bathroom.
q) What is the cancellation policy?
For conference registration fee:
100% refund up until 90 days before event
50% refund up until 30 days before event
No refund 30 days before event
For Hotel Domina:
30 days prior to the scheduled arrival date: no penalty.
Cancellation within 30 days prior to the scheduled arrival date:
50% of the whole stay
r) Can I share a room with another participant at Hotel Domina?
Yes, we can help with this. If you would like to share a room, please send your inquiry to info@italyseminars.com including your email address. You must do this AFTER you register and we cannot guarantee a roommate, but we will send you a list of people who have inquired and you can contact people on your own.
s) Do you recommend travelers checks?
You may bring travelers’ checks (only in Euro) if you wish but the easiest solution is probably offered by ATM machines.
t) What will the weather be like?
Sept 14 – 19
The weather will likely be warm to hot, cooling down at nights.
When sightseeing, take things slowly, try to keep to Venice’s shady calli (narrow alleys) and drink lots of water.
u) What is the dress code?
The warm weather dictates light clothing (we suggest natural fabrics in light colors). As a fair amount of walking is inevitable in Venice, make sure you bring comfortable footwear (sandals or similar shoes are best because sneakers and training shoes tend to make your feet swell up in the heat). Remember you are in a city so dress accordingly (casual is fine but remember no bare shoulders, shorts or beachwear in churches and in the central areas).
v) How do we organize our excursions? What tours are available to our group?
Just!Venice has designed selected tours only for Pronto Professional Seminars. These tours will bring you to unforgettable sites, and are especially conceived to avoid mass tourism. There is a proposal for every day of the week. You can reserve the day before at the venue. And there is a complimentary walking tour for you! Tours start from Euro 30. However if you wish to make sure there is room on that special day, please pre-book by sending us an email.
We will be sending you information about available tours in the near future.
w) Will there be a phone number we can call if we are lost?
Yes, the main office of Just! Venice: Tel. +39 041 244 6927 office hours 9 am to 5 pm.
x) How much do you figure the whole experience might cost with regard to hotel, registration, meals and excursions? What is the exchange rate?
GOOD NEWS: Thanks to the work of Just Venice and Pronto, Hotel Domina rates were reduced as of 14th July. All participants staying at the hotel will receive these rates:
single : euro 170.00
dus : euro 180.00 (double used as single)
double: euro 200.00
triple: euro 235.00
The conference including the special hotel rate (in this example, we are using double as single room, 180 euro) will be, in USD, $795+[280x6] 1680 = $2475.00.
If you spend about €50 ($75) per day on meals, then add about $450, so a total of $2925.00 including meals for the week. Transportation might be about $90.00 depending on whether you purchase either the Blue or Orange Venicecard. For one week, we recommend the less expensive Blue card.
For current exchange rates for all currencies, we recommend http://www.xe.com/. |
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